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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,621 reviews
  • Rated 5 out of 5 stars

    Warranty Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties. I buy warranties for all my best buy products. If they can't fix it, they replace it, with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover it if you can do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a requirement but when you need it you use it .i stop talk and get another no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good in the past for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used them for this product yet but they have good in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these warrants are a good value, so I don't hesitate to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stand my Geek Squad to do a great job to make sure that all my needs are handled in a timely fashion and make sure I understand exactly what is going on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought service with microwave purchase. A couple of months later microwave failed, and since i had the service with receipt they just replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a Godsend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad that I purchased the warranty on this product as one of the drawers has already been replaced as the plastic that it is made of is cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty. They honor everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad for great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that I have a warranty on my awesome new mini fridge. It gives me peace of mind to know if something goes awry I can get it fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was a responsible price.. had to purchase it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan because it makes it easier to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a family of 7this ice maker did really well because we ran it constantly. But definitely get the protection plan. If you don’t use it as often it will last longer than a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and concise knowledge make for an excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Helpful, Professional & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize this yet & hopefully I won't but the customer service I received purchasing this service contract after my purchase was top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for piece of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did need to use the service for the refrigerator we purchased but it gave us the piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great job geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad services. Total tech member here. V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy TotalTech member is worth every penny. The Geek Squad is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is addressing issues with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In process of repairing laptop screen and a few other issues we are having. Still waiting on device return, but is has only been two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but I know from previous purchases that their protection plan is stellar! Always the best idea is to protect your purchase whenever you can!

    I would recommend this to a friend