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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,649 reviews
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is not what it used to be. While it does offer appliance protection, you do have to run in circles to get resolution. I made 2 appmnts for my GE Profile icemaker without resolution. It took a third call to customer service and trip to try to get my appliance replaced. Service guy at the store ends up ordering the wrong appliance, so now 4th trip and 4th phone call- only resolution is to order it again ( ensure rep orders right one) and return the one I received incorrect. The nearest store is over 30 mins one way. No apologies or anything. Customer service reps are overseas- so brace yourselves for the language barrier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty is essential. This plan is very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be afraid just buy this. Doesn’t cost that much better offers a lot of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Push to start on my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy from bestbuy it is always good to get the geek squad if u can money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but I bought it as a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing offer if you don't already have this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing offer if you don't already have this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case,......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my small refrigerator. This is a must have for"just in case". Hey, you gotta have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the peace of mind that it gives us. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good. Quick and always on time. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, i would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is really helpful. They normally tackle issues head on and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer service Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing. I'm really glad i purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for ice maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the added piece of mind to cover an expensive purchase that will be getting daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a big item within this. Great process if things go wrong with products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has served my family well. It is spacious. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot ask for a better service. KUDOS Everyone is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hensley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very helpful, quick to explain in detail what’s going on, very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good insurance i would recommend getting insurance that will save you money for repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed the stove easily. was very helpful in the operations of it

    I would recommend this to a friend