Customer Ratings & Reviews

So I purchased this with a countertop ice maker and let me tell you the value of this! Within a few months my Ice maker went bad and I made an appointment at Best Buy within 10 mins I had a refund of the product and they refunded the rest of the warranty! No hassle and super easy!

Great.. geek squad great for my fridge…………………………..

Started out as a very good ice maker, makes ice really quickly. We purchased this unit back in January but since then it has gotten noisier and noisier while making ice.it still works great, it’s just annoying to use due to the noise.

If you want expert installation in a timely manner and efficiently, then you must have Geek Squad to do the job. They will make sure it’s installed properly and for longevity so it doesn’t have to be moved to be more efficient. If there’s any questions about the process or anything, Geek Squad will help you with that.

Awesome Warranty!! Thank you Best Buy!! We love you!!

We hade a case that refrigerator was damaged while delivery. And with this protection plan they changed in without any problems.

This is so worth it for the price!! We recommend getting this. Not because you need it but because life happens and for the price it’s crazy not to.

Great purchase, my wife is breast feeding and we needed a mini fridge. So glad we stopped at Best Buy in Mays Landing. We got a great deal!

Arrived as promised, was damaged in 2 places. Best Buy is sending a new one now, we shall see. Side note, I offered to keep it as it will be in my shop but requested a discount, they offered $4 credit, needless to say that wasn’t going to work as I won’t pay 95% of retail for a damaged item!

have not used it yet but it seems like a good idea to protect your devices.

I had purchased the refrigerator and the 5 year Geek Squad protection. Within the first 6 months the refrigerator had to be replaced. I did not get a new 5 year plan or 4.5 year plan with the new refrigerator that I paid for. I was not informed that the plan was replaced by the "NEW" 4 year plan. Yes it is good coverage, but that is not what I paid money for, I lost 6 months of the original service plan. This plan has covered 6 repairs and replacements to this refrigerators ice maker and they were willing to help me with the information to have the item repaired by Samsung. My lesson, never assume and ask every question that comes to mind.

We bought all new Samsung appliances for our kitchen. We have had a few issues through the last two years with each appliance, and the Geek Squad service has been excellent. They replaced the whole top of my stove, they have repaired our ice makes on the fridge, and adjusted some of the parts on the dishwasher. Great home service through the pandemic. I do have this protection on my LG TV too, but hated that it was outsourced to a company that is two hours away from me and took almost two weeks to get my TV back from repair.

I always get protection plans on just about anything I get.

Is definitely up there in the 4.7 range. Freezes extremely quick, and can hold its temperature really well. Currently reviewing this product a month after purchase and I can safely say that this was a wise investment for future to come. Will be giving an update later down the line if something does happen though!

Professionals, good customer service. Would recommend to other people

Hopefully when needed it will come in great use, i love Geek Squad

If you buy a household item that’s expensive and used a lot, getting this is a no brainer. Had a vaccuum die, and since they didn’t have one to replace it in stock, I was able to get a newer version with the gift card I received with the cost of my original product

A 4-year warranty brings confidence all is well should the ice maker breaks down. I have been using the ice maker every day since I bought it. It works exceptionally well. If I should have any problems with it, I would take it back to the nearby Best Buy to either have it fixed or replaced. You can't beat that.

Very good deal to add on to purchasing a ice maker, cost effective for sure

Best Buy stands behind their warranties. Neer any problem with returns