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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,649 reviews
  • Rated 4 out of 5 stars

    Installed ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to used it yet. Hopefully if I ever do y’all will be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty, you never know when you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were very helpful in providing me with my options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Extra but a Peace of mind. There Very Friendly and very Supportive when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very satisfied with this purchase. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used yet, but heard good things. Excited to have this plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back is not flat black as pictured in 3D view. It is old school hole at the bottom with compressor showing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the availability and satisfactory I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good idea to get a protection plan I got one for 4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The little fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look with the clear glass and can hold many drinks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY THIS OR THE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2 years of extended warranty, the price is nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use it yet. I have had policies on computers in the past and it worked out well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ain’t used it yet, but feel good having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t used it yet, but feel good having it. And will use I️t

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it, works great so far would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent opportunity for Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately i haven't had to use there services yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to protect your investment. This product could break any year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DontKnowYet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Hopefully I wont need to either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't purchase it something will break so play it safe. Worth the cost.

    I would recommend this to a friend