Customer Ratings & Reviews

Glad I purchased the 4-Year Standard Geek Squad Protection, as It covered an non-repairable item I purchased at 14 months of use, so, if I had not purchased this, I'd be out about $700 as the 1 year factory warranty would of been expired. But, discovered that once the defective device was deemed not repairable, and I was refunded my original cost of the item, that if I had purchased another identical unit to replace the defective one, that I would not be able to use the remaining years of this 4-Year Standard Geek Squad Protection I would have to purchase another Standard Geek Squad Protection for the new device. Since I did not use the entire 4-Year Standard Geek Squad Protection, I would think that I could use the remaining 'balance of time' to apply to a replacement unit.

Great purchase, my wife is breast feeding and we needed a mini fridge. So glad we stopped at Best Buy in Mays Landing. We got a great deal!

Purchased a fridge for my son to use at college. Well I thought it would be a good investment to purchase the protection that was offered on this product. 4 yr coverage on an appliance for a college student was probably the best investment I could have made. As if something goes wrong he is not calling home for us to purchase a new one. You tell him to take it back to the store and get it fixed or replaced.

We hade a case that refrigerator was damaged while delivery. And with this protection plan they changed in without any problems.

Love my discounts.. my service. .my benefits.. fast service. Installed a screen protector

Definitely recommend. So professional and helpful.

Haven't needed to use it yet, but I'm happy it's there in case of a problem.

Buying the Greek square protection plan is a life saver and for me I feel as though you never know when you will need service on anything that you are paying for that you expect to keep for at least a lifetime.. I know because the item that I purchased needed service and without the 2-year standard Greek square protection plan I would have needed to buy-replace my item.

Geek squad is no joke and works exactly as described. I had to use it for an ice maker I had nearly 2 years. Took it to the store and they gave a credit on the spot for the original full purchase price !

Have used the warranty on previous purchase and it has always been easy

I bought this plan to protect my $275 beverage cooler. I just bought the fridge and plan, so I haven't used it yet. However. it's nice to be worried free if something goes wrong after the 1 year manufacturing warranty. I wish it covers accidental damages but it does not.

I needed a beverage refrigerator for an event at my home and this is perfect! It’s attractive, holds lots of bottles of many sizes and has quality shelving. It alarms when left open and can also be locked.

Geek squad protection is the best. The service is very easy and the staff are very professional and knowledgeable. I wouldn’t by anything without getting the max geek squad warranty. This is also very affordable. This is a win win and a no brainer.

My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...

Protection plan is a life saver , my ice maker went out and was able to get a new one . Only flaw is they model I had the plan for wasn’t being sold anymore so I had to pay the difference to get a new one

I have not had an issue with them not working with me to make things right yet.

I have not had an issue with them not working with me to make things right yet.

I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

We get it on all appliances we buy at best buy its worth it

Can’t go wrong with Best Buy protection plans, they give you the peace of mind you need when spending a lot of money on tech.