Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1525 reviews
(1,525 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Poor Service - Lacks Product Knowledge and Ethics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product for the price!!! worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price!!! worth every penny they did what they're suppose to do!!!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad help is fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always need help with something; they’ve helped me many times. So thankful I have it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All best buys warranties are recommended. Piece of mind is always a good thing to have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a protection plan. I hope I don’t have to use it but good knowing it’s there
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great.............................................
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great...............................................
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small appliances. Must have. Will make it special when it breaks down
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped me over the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have some virus issues with my laptop. Didn’t have protection but this helped a lot.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any issues with my product. So I haven’t done any claims. For the price I am giving this review 4 stars
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves it. Reasonably price and great product
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help and knowledge like no other. Thank you . Clean store too.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 year protection plans are worth it and extremely affordable. Take advantage
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ninja
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase a ninja and put protection on the product as best buy has great protection
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Pay and get service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good services. But also money factor everything related with cost
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad knows their stuff! I can call them for any and everything!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok good product and looks good. Ok good product and looks good
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job connecting my dyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected my dryer and explained how to operate it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used geek squad as of yet. Got it just incase we needed it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have on any device or appliance. Just extra peace of mind.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There for you when ever you need help. Eager to help you with your needs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
