Customer Ratings & Reviews

Professional. Got protection on my new vacuum. Haven't had issues yet but dealt with Geek Squad before. They have been good and it's worth the extra money for the added protection.

Many choices to use product for blending. Mixing etc...

Just get it for insurance. I’ve had plenty of appliances go out prematurely

Always so helpful when I need them. Always make sure you leave satisfied!

Glad I got the warranty. You never know what will happen always great service.

Great service!!! I always buy it the extra protection.

I’d give 4 stars if the appointment process to repair my dryer wasn’t such a challenge. After 1 year of purchasing by Samsung dryer, my heating element went out. I contacted Geek Squad who got me an appointment the following week. However, the service repair vendor cancelled it the days before. Lots of back and forth to finally discover they didn’t service my area. Best Buy was unaware. They were able to send an alternate provider after several phone calls and by dryer was fixed in 20 mins. The warranty itself was a gem. GS customer service was great. Just some behind the scenes miscommunication about vendors and their service areas.

I always buy geek squad protection on all of my purchases that are expensive would recommend

Always always get the warranty they cover ever just don’t get help at the Mayfair location very rude staff more concerned about their phone and personal conversations

This provides excellent hassle-free warranty over and above the manufacturer warranty. They easily and without hassle replaced my microwave oven

Hassle free for my protection plan. It was easy returned my appliance it stopped working. It was replaced with a new one.

For some reason, my microwaves broke every 2 years. Fortunately, the 2-YearStandar Geek Squad Protection covered it. The whole exchange process was smooth and easy.

Have always renewed my subscription as I will never know when one of my devices will need professional attention. Have used this service several times and always with good results.

The service was good but the Microwave was not able to be repaired and I had to purchase another microwave.

I feel Geek squad service is a must-have for all expensive gadgets. They service the item for which you have purchased the protection plan or replace or refund it. I recommend it.

The representative was very excellent patience understanding on my concerns on my microwave that i purchase.

Haven't had any issues so haven't had to use the warranty.

The great protection plan that I have used many times with electronics failing. Very helpful people...

They just don't make things like they used to! This is why I (usually) buy the protection plan and they always provide great service. Haven't had to use it yet for this microwave, but I'll be ready this time!

These are my people love ❤️ them they are so helpful