Customer Ratings & Reviews

This service is worth every penny. Representatives respond quickly and do a great job.

Geek Squad warranties are a very good investment. If anything goes awry with my unit they give me a new unit. Good deal in my book.

I won’t need to worry about my product breaking down with my geek squad service.

Always comes in handy for your products never know what will happen and it nice to know your covered.

I always make sure and buy warranty for my items. It has saved me lots of money time and headaches.

Great insurance never been let down will always buy it with any purchase i make at best buy

I used sines 2 yers So i like it, i invited to my friends

The machine worjs very qell for what i need. I will definitely buy it again

I purchased the warranty due to the fact I no longer have faith in LG but I loved the microwave.

I purchased the warranty due to the fact I no longer have faith in LG but I loved the microwave.

2-Year Geek Squad Protection provides peace of mind and takes care of issues that may occur.

We always protect our purchases. It gives us peace of mind, knowing our products are protected.

Customer service is great, no questions ask they just take care businesses Protection plan is awesome!!

looking for a new computer and found on line and in stock at store

I bought this warranty for my microwave and boy I needed it a year later

Excellent service worth every penny definitely will purchase another plan in the future

Less expensive price point, but still good idea to have a quick replacement available if needed!

If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.

Great customer service and implementation of the backing of the needs of the consumer.

Love to have a little extra protection for some of the items you buy.