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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,524 reviews
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got warrenties before but learned they come in handy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT purchase from Best Buy - Horrible customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy - Horrible customer service. If you want to speak to someone at the store, you must go there in person. They do not take calls at the store. We purchased a microwave that died after just 2 1/2 years. Thankfully we had the extended warranty. However, when I went into the store, I was told by the person that looked up my account that they would replace the microwave. When my husband returned it the next day, he was told they would have to fix it. You cannot call and talk to anyone at the store. You must physically be there to get told different things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy new washer and dryer and not get the warranty ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good that I have this protection for my microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a great experience when I had to use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why would you not? this is like the best thing about best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan insures that my product is covered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a need to use it yet and Hope not needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover two years of my fridge, very good price for coverage..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad so many times and never had trouble getting nail now. You t was almost a month wait to get my printer fixed. I have the protection but it didn’t did any good. I will rate it good, for before that I never had any trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to work with dependable helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plan ..benefit me after product is bought i recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides Piece of Mind for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but makes me feel better knowing I have it just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvelous microwave magically making meals in minutes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a pleasure to work with. They are my go to guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to do keeps from having to have extra cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service is appreciated but takes long time to reach

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bat getting better each time thats the way it should always be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY NICE SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE SERVICE, NO HASSEL, NO PROBLEM, I LIKE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Adds piece of mind to purchase

    I would recommend this to a friend