Customer Ratings & Reviews

I never got warrenties before but learned they come in handy!!

DO NOT purchase from Best Buy - Horrible customer service. If you want to speak to someone at the store, you must go there in person. They do not take calls at the store. We purchased a microwave that died after just 2 1/2 years. Thankfully we had the extended warranty. However, when I went into the store, I was told by the person that looked up my account that they would replace the microwave. When my husband returned it the next day, he was told they would have to fix it. You cannot call and talk to anyone at the store. You must physically be there to get told different things.

Why buy new washer and dryer and not get the warranty ?

I feel good that I have this protection for my microwave.

Have a great experience when I had to use geek squad

why would you not? this is like the best thing about best buy

This protection plan insures that my product is covered!

Haven’t had a need to use it yet and Hope not needed.

Cover two years of my fridge, very good price for coverage..

I have used the Geek squad so many times and never had trouble getting nail now. You t was almost a month wait to get my printer fixed. I have the protection but it didn’t did any good. I will rate it good, for before that I never had any trouble.

Great product easy to work with dependable helpful.

Nice plan ..benefit me after product is bought i recommend

Haven't had to use it yet, but makes me feel better knowing I have it just incase.

Marvelous microwave magically making meals in minutes!

Geek squad has always been a pleasure to work with. They are my go to guys.

Good thing to do keeps from having to have extra cost

geek squad service is appreciated but takes long time to reach

Not bat getting better each time thats the way it should always be

VERY NICE SERVICE, NO HASSEL, NO PROBLEM, I LIKE IT.

Good value for the price. Adds piece of mind to purchase