Customer Ratings & Reviews

Great support and great company to have it under!!

I had to Return this product 2 times cause it came in with large dents and it wasn't just the side panel it was the frame. AKA major damage. The third shipment was not great, as it did have some dents. In the front near the control panel and on the bottom the frame was warped a bit. Decided to keep it as I was tired of retuning it over and over again. But now I am paying for it, it started tripping the breaker about every 3-5 time I start it. Some days are better than others. I called in and reported it and they said the exchange dept would be contacting me. Haven't heard anything and I have been answering all the calls, mostly telemarketing calls. Common Guys I really want to like you, don't ruin this.

I'm glad I also ordered geek squad protection for the products I purchased.

So far haven't had to use it. Seems like a good value

I renewed my web root subscription. It does okay. About as good as other

Hmm … I know they want to fix it before they replace it I would figured they would would just replace as it is a warranty … not happy with answering to much questions ….

Great warranty, covers manufacture and accidental.

I purchased this protection plan for a small portable AC that I bought. Turns out the store can't do anything to help me, and the only option is to ship it somewhere else and hope they fix it and ship it back safely. The employees I talked to said that would take about a month. Best Buy is not offering a replacement during that time. One Geek Squad employee recommended I just buy a new one if I didn't want to go a month without AC in the summer. I only found out they could not service my appliance in-store after I took it to the store with me, and then I drove it back home.

Very reliable and they great at their job, knows how to handle most things that comes their way.

We spent thousands remodeling appliances through Best Buy, and hundreds on extended warranty. The warranty ended up being much worse than past experiences with competitors for basically the same cost. I wish you could just have a simple transaction with this store, instead of tracking and points and member discounts and prices that change and policies that change. It all makes for a horrible appliance buying experience with Best Buy

I feel the warrenty is always worth the price paid

Never needed a service plan to date. Always purchase for that one time.

Nice microwave but buttons have to be pushed twice to get a connection. Vacuum is great! TC

Good to have with any major product you buy. Save you some money.

Nice insurance policy. Luckily we haven't had to use it!

I will give them a call call to see if they can help me with my tv

I try to get them with each electrical purchase. Decent value.

Agents speak well when selling but make sure all in writing

Oh my gosh what a good deal, I absolutely love it !

Microwave oven insurance against any defective components.