Customer Ratings & Reviews

Made it almost a year. Today while cooking in what we normally do, it started soarking! Made sure no metal but kept happening. Looks like time for a new one but is under the 2 yr warranty so hope to get a replacement. Other than this, we have had excellent experience with this machine.

I try to buy purchase this with all my appliance purchases. Glad I purchased it again this time. It provided a quick and easy way to get a new microwave when my first microwave failed.

I would say Geek squad protection is a must for our costly gadgets and electronics. I had a good experience with the Geek squad team when I really need to use the program. Friendly team members and hassle-free experience.

I have used them in the past to replace screens for laptops and they have never messed up my electronics yet.

Very helpful. Fast and dependable. Even call you when your product is done

Agent very friendly, knowledge. Got things taken care of in a very short time. Comforting to know when you have a problem, they will take care of it.

We use the microwave every day, several times a day, for defrosting, warming, and cooking food, and quickly boiling water for my morning coffee. The extended coverage is a little peace of mind that if something goes wrong, it's covered!

Geek Squad Services Always Spell Excellence. There is little else I can say as a loyal Best Buy customer over many years. Why? Convenience is best. Customer Service is best. Quality Products are best. BEST BUY IS BEST!!!

Geek Squad never disappoints!! They always takecare of you and get your problem done!!hats off to you all!!

I’ve used the protection warranty several times. Every. Single. Time. It. Was. Easy. And. Painless. They have either fixed my stuff for free or just given me a free new one. Make this part of your budget to buy, if you have a problem later you will be sooooo happy you did.

We pretty much always sign up for coverage with electronics. Had to replace a unit and got excellent service without grief from the repair desk. Very satisfied.

Normally, I would strongly advise against buying extended warranties. However, this one was a value for my countertop microwave. Naturally, I hope to never have to use the warranty, but this is a good deal in case I do.

I always get a service contract at Best Buy. You wouldn't believe how many times I have had to use them over the years on one product or another.

Great service & customer service was outstanding was a great experience

Awesome, very good communication. Had to return but overall

[Employee of bestbuy] I love my GSP whenever something is not working as expected, it's always replaced with no issues or problems

Very fast and great service and very kind, got my microwave checked fast

Geek squad does offer decent service. They can't do everything but they sure do offer a good amount of services and support.

My microwave was replaced in store for free. I bought another 4 year warranty on the new one.

The agent at the store recommended this so my things are protected and it is affordable