Customer Ratings & Reviews

Buying certified preowned? Its worth buying the extended warranty, especially if the item is still cheaper than MSRP with this plan included. Reduce ewaste, create local jobs, encourage right to repair, and save money while getting dope electronics and comprehensive coverage. Seriously, what is there to lose other than a few bucks? Helped me evem figure out how to turn off the child lock, because I am dumber than a sack of hammers. :3

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

My microwave started to rust 1 year after purchasing. I called geek squad and they said this protection plan doesn’t cover rust, only electrical issues. I guess if the rust gets really bad, it may short circuit the microwave and then MAYBE they will cover it . LOL

Big size microwave, easy to use, ready to my family's

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

My freezer went out on my refrigator. The gentleman came out and had to call someone else out to repair it. Overall so far it's been worth it.

Thanks Best Buy ! You have to protect your investments and I'm so glad I bought a extended protection plan .It makes me feel comfortable to know if something goes wrong with my product from Best Buy ,Geek Squad will come to the rescue !!! Thank Geek Squad !!!!!

Geek Squad has changed a little bit. Now. You have to go through the manufacturer warranty. The first year afterwards, you have to go through the geek. Squad program, even though, if you're not satisfied with your product say like a refrigerator the large appliances your appliance has to really be and go through quite a bit before they would. Take it back. I would think my refrigerator would be recalled as a lemon. Even though I've called them back a few times for the same problem.. But I'm happy that they have come out and fixed it multiple times and it's still under warranty. So I'm happy and every other time I've had Geek Squad, they've always have been able to fix it, but with mom playing says they do a change or give you your money back quickly.

The technician was friendly, knowledgeable, and took the time to explain what was wrong with my laptop in terms I could actually understand. They diagnosed a failing hard drive and offered a few options, including data recovery and replacement. I appreciated that they didn’t push unnecessary upgrades or services.

Great service. I haven't use it yet. But on other things I used

Love the geek squad. They are very helpful and knowledgeable.

By far, my best owned Samsung microwave. Best part of it is its built in air fryer! Had it for over two years and it works like its still brand new. No problem whatsoever.

In these days when technology is advancing, many of the technicians do not update their knowledge. Buying a service through Geek Squad provides peace of mind.

I used Geek Squad for my camera. Replacements were made without much hassle.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

The Geek squad is wonderful. They are/were very professional.

Geek squad offers more protection than the entire Giants offensive ever did for Daniel Jones, what else can you ask for?