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Customer reviews

Rating 4.7 out of 5 stars with 1518 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,518 reviews
  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and have always had a good experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on retainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! I have minimal technical skills. I can call them when it is convenient for me and get the help I need. I think a service contract with them is a fabulous investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an open box Alienware laptop. When it was sold to me, the floor demo stuff was still on it. They wiped it clean within 45 minutes. It was as if I bought it brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A guarantee of having a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a geek squad plan is very helpful should an appliance fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its worth it. My last microwave went south and bc i had the extended warranty, i was able to purchase a new one since it was not able to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safe protection area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. What I am looking for it I received . Thanks Best Buy for that wonderful product and help me to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always said always protect your valuable assets and that’s what I did. It’s a peace of mind and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who is the easiest solution to technical problem?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't want Geek Squad backing them? I mean seriously?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to contact them so far. Feel confident they will be helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to keep your products and any purchase protected !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have needed to use it yet. But if I every do its well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with microwave with peeling paint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called ahead made an appointment. The people at the desk made my issue go smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - complete protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! You can’t get any better than this. A must add on to everything you purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protecton Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and a must for your electronics, small appliances, etc. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek'd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind to add this service to the microwave I just purchased. The benefits greatly outweight the little added cost for the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection plan ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GSP whenever something is not working as expected, it's always replaced with no issues or problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support is absolutely the BEST and I rely on my Geek Squad team is amazing. I am not very tech savvy and they never make me feel dumb. I purchase this for every item I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection always worth it haven’t used it yet but have in past and I’ve had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good insurance to get. I got it for the printer and for some weird reason, the printer stopped working, went to the store, they replaced it. Simple! Good job.

    I would recommend this to a friend