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Customer reviews

Rating 4.7 out of 5 stars with 1519 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,519 reviews
  • Rated 5 out of 5 stars

    smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to buy a protection plan. It is a smart thing to do!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help and knowledge like no other. Thank you . Clean store too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this protection as their service can be super helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok good product and looks good. Ok good product and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but will definitely recommend I use it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of mine when purchase this 2-Year Standard Geek Squad Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pay and get service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services. But also money factor everything related with cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my washer and explained how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I recommend thins product remote is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I recommend thins product remote is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me answer some questions regarding my product’s warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The team is getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this new tech support system, I have seen a lot of improvement in the Geek Squad Team. However, the wait time is still a bit annoying, but I have hope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job helping me with my products . Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this, hopefully, won't have to and good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantabulous investment for all my electronics devices. A most have to protect any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with your Geek Squad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ready got my money''s worth. I am a happy camper and in a pandemic that is saying a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comforting knowing I'm backed up with my purchase. It adds peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly a must, geek squad make it so easy to have my items upgraded or repaired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my issue promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait time when I called was a bit long. I was told this was due to the storm that knocked out the Houston call center. After I spoke with the rep they scheduled a service appointment for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy the protection plan with Geek Squad. They are awesome.

    I would recommend this to a friend