Customer Ratings & Reviews

Unfortunately, after 1 year and 2 months it no longer works. It was nice while it lasted and warmed up food quickly. Too bad the manufacturer warranty is only 1 year, 2 months later it stopped working.

This is the 2nd time I've purchased this microwave - not because I like it - the first one quit after ~3 years - but because I paid $250+ for a matching trim kit which is worth as much as the microwave itself. The magnetron quit working in my first one. LG support said it would be covered by the warranty, but I would have to pay for the labor which would be $200+. Then the service tech would have to file a warranty claim and order the part which would take some time to get in. What a pain. So I just bought new one, although I'm not happy about it. Recommend looking for a different brand - super disappointed in LG appliances (had bad luck with my LG washing machine as well).

bought this second one to replace the first same one that lasted only 13 mos.1 month out of warranty! this second one lasted 9 months and it is very hard to find service center near colorado city,tx. i will never buy panasonic or shop Bestbuy again!!!

Umm, these reviews are SUPPOSED to be for a microwave so why are they for everything but a microwave, much less THIS microwave. Get it together, Best Buy.

I liked the microwave while it worked, which was about 8 months. I purchased the geek squad 4 year extended warranty as well, which I now consider a waste of money. Now Best Buy has the microwave to see if it is repairable and I don't have a microwave oven to use in the process.

Scott at store 246 was terribly rude and refused to offer any assistance to all the customers waiting in line. All he would say is that the the one agent at the counter will help us when he was available.

I am tired of under cooked potatoes and it does not do brown rice at all . Only white. Do not like this microwave. I would like to sell it and get something else. Would not buy this one again

We have bought two of these in the past six years! The first one lasted about three years and went out. We bought the same one hoping it was a fluke and wanted it to match. BIG mistake...the second one barely made it three years and the key pad is out. I will be looking for a different brand this time!

Microwave started sparking and failing about 2 1/2 years after use.

Three years old, rarely used and keypad went bad. You cannot order a replacement. It has to be fixed by service technician for more than the cost.