Customer Ratings & Reviews

Strictly depending on the price, I recommend Best Buy's standard 2 or 4 year Geek Squad protection. If your item fails, you just take it back to the store and get a new one. No boxing or shipping involved!

So far so good. Am impressed with service as explained by salesman. Hope it will be as explained if I ever need it.

Always heard great things! I’m at ease knowing Geek Squad has my back!

The agent at the store recommended this so my things are protected and it is affordable

Purchased because we are on our second microwave in a year. Needed a piece of kind that if something happened to this one, we would be covered.

I love all the brains behind finding problems. If it cannot be found, or costs too much to fix then replace! Can't beat that!

Got added for free with the Best Buy membership that I had which covers all the products I purchase from Best Buy

I have not had to use them in years but when I did they provided excellent service.

Geeksquad always takes care of their customers makes it much much easier if you pay a little extra and get the warranty on items you purchase

Haven't used the Geek Squad protection for my LG microwave as yet. I took my dead LG NeoChef back to the store and got the exact same model. The second one worked perfectly. Hopefully I won't need the protection plan, but after my original one died in less than 2 years, and the first LG was DOA...at least I have this.

Geek Squad never disappoints!! They always takecare of you and get your problem done!!hats off to you all!!

My microwave was replaced in store for free. I bought another 4 year warranty on the new one.

It's nice to have backup by having a Geek Squad protection plan. If something goes wrong, they can fix it. Great that this is offered.

Love this protection especially for computer. Thought I had been hacked but I was able to take to the Geek Squad and have them check it out. All was well and no extra charge. Worth the peace of mind having the Total Tech Support.

Always get a service plan. Best to make an appointment

They were not able to fix the it so I got back my money which I applied to the cost of another. Real professional service.

Great item. Highly recommended to all. Excellent service when needed. Thanks again

I buy this service every time I purchase a new laptop. This is invaluable. Trust me. It's so worth it to buy this up front than to get stuck paying a ton after something happens. I've been buying GS protection plans for over a decade and have never regretted it.

Purchased this for my Garmin watch. The watch started malfunctioning about three years into the protection plan, they replaced the full value, no hassles. Boom!, that quick they had it resolved in about 4 minutes. Great plan, no hassles.

I get so much peace of mind knowing that when something goes wrong on my computer I have someone to contact immediately. When I call I always get someone who can help even without me having to go into the store. Even if it's just helping me open up more storage space and clean up old files, I feel so much better.