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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,504 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the extra protection we had with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great in case something goes wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, but it's a great back up. No worries at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection always and forever i will always love geek squad protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra warranty for the microwave. Be aware that you must bring the unit back for service. Not what I was told when purchased. If the said unit has an issue, we'll just replace it. Now that the unit has an issue, I have to bring it in and will be without for several days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems they’re going to be there for you good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to buy & use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good way to protect your product from any mishaps or product failure I purchase one for everything I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need it then to need it and not have:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, love Geek Squad. I’ll never purchase anything “ Best Buy” without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you need someone knowledgeable about your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it would be nice not to need service protection, the price was worth the peace of mind for the 4 years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and efficient with everything they do! Thank you Geek sqaud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet hopefully I will not have to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet hopefully I will not have to anytime soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can get. I would recommend you get this protection for every product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your product fails, you can't beat this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can stop by Geek Squad whenever I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did quick work and handled the product with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of protection at an excellent price. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available when needed. Best help and support for a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet for the microwave because it was easy to install but I’m sure they are great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ange. Thank you for sharing this with us! We appreciate the feedback and are here if you ever need us! Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geek squad service, i depends on that, peace of mind .love it.

    I would recommend this to a friend