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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1504 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,504 reviews
  • Rated 1 out of 5 stars

    Microwave or Paper Weight?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Return this product 2 times cause it came in with large dents and it wasn't just the side panel it was the frame. AKA major damage. The third shipment was not great, as it did have some dents. In the front near the control panel and on the bottom the frame was warped a bit. Decided to keep it as I was tired of retuning it over and over again. But now I am paying for it, it started tripping the breaker about every 3-5 time I start it. Some days are better than others. I called in and reported it and they said the exchange dept would be contacting me. Haven't heard anything and I have been answering all the calls, mostly telemarketing calls. Common Guys I really want to like you, don't ruin this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed a service plan to date. Always purchase for that one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, covers manufacture and accidental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and they great at their job, knows how to handle most things that comes their way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance policy. Luckily we haven't had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the warrenty is always worth the price paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have with any major product you buy. Save you some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mic and Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but buttons have to be pushed twice to get a connection. Vacuum is great! TC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never use it didn’t know I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give them a call call to see if they can help me with my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh what a good deal, I absolutely love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to get them with each electrical purchase. Decent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents speak well when selling but make sure all in writing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance in case the microwave goes out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave oven insurance against any defective components.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in El Cajon workes against policey purchase from other Best Buy because I did the protection plan and they refused to return it or replace

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Agent with lack of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappoited with the 1st agent i talked to, he did not seem to understand that Geek Squad dies more than just computers. He wasted 30 minutes of my time waiting until i had to go involve a syore manager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from eat buy they really do have great stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When they have been needed, got it fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my computer taken care off f when needed......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait time is horrible at times questioned if it’s real

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solved the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very happy with this service I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airfyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good in size and has alot of options in it. Can cook almost anything in it. I haven't really use my oven ever since getting it. The only thing is the door sensor doesn't work now and have to get it fixed.

    I would recommend this to a friend