Customer Ratings & Reviews

Haven't needed them yet; but, being immobile myself, I cannot visit the store (much less with my machine). This kind of coverage should cover home visits for those in my situation.

Geek Squad good for in store repair and exchanges. I had my Sony receiver need repair and the time it took to get it repaired was no better then if I sent it to Manufacture under the warranty. Just got email today that repairs are done.

Got this with my microwave since read they dont last like they use too. but i didt need it cause it did last. So kind of a waste of getting this service.

Holy bad words! I will never use geek squad for a Mac product again. Chased it across country for most of the summer....got bogus reassurances...it was wiped-not can't get any income tax info for past years (it's on an external hard drive) because computer won't talk to back up. Caught geeks in several lies, because they figure the public isn't technologically savvy as them. Finally reunited with machine in October. After calling and calling about icemaker issues, I finally googled problem and can clear it myself. I'm saying I'd recommend the service because it depends on the applicance/tech that needs attention.

Have had good luck with geek squad. Use for most purchases.

Never use it, I needed to use them once, but couldn’t contact them, so my purchase was still good for return, so I returned it

Great price for coverage. The length works perfectly as well

It’s good, keeps moisture in the air. Nice and warm air!

I had no experience with the services, I bought another new TV after the warranty ended.

They respond fast, will fix very quick and friendly

Does not offer home service to all items. This should be clearly stated. I am getting it for this purpose. Not all appliances, just some. Not able to bring to store. Might as well not have the protection.

It is too early to have an opinion because my product has not failed.

Here we are 13 months after purchase & the number panel has lost function for numbers 7, 8, & 9 on the microwave. Needless to say my elderly mom is frustrated, but I told her I bought the geek squad 4 year extended warranty so I am expecting Best Buy to replace this appliance. Problem is there is no Best Buy near their home so we will have to drive with it to a city with a Best Buy I suppose.

Really haven’t used it. I just buy it to give me peace of mind.

Sound good when purchasing the computer don’t know if I really need it though but better safe then sorry if anything go out up to 10 items I’m covered so at least that’s good

Works as intended when things need to be looked at geek squad is there to help.

I have been trying for over a year to get not 1 but 2 TV's fixed, that I paid for the extended warranty on. But due to Covid, they claim that they can't come to your home to fix the big TV and the stores were closed for me to take the 39 inside. So, exactly. Wth did I pay for ? I have 2 TV's sitting in the boxes STILL waiting to be fixed.

I hope I never have to use it , Worth the money if you do have to ...

I am happy with this camera. Good as a point and shoot model for vacations where you take a lot of pictures. Easy to throw in your purse. Not an SRL but takes better pictures than I expected.

Whats to say ? Its a insurance policy if it breaks , thats it ...