Customer Ratings & Reviews

Great thing to have. Coverage on any purchased product that guarantees you that your product will be covered in case of any manufacturer defect.

Great products and I will continue to honor Best buy products

Not sure this is worth the money. You have to pay for the year overlap with the warranty.

While I enjoy Best Buy's geek squad protection plans I dread calling for issues I always have such a language barrier

The warranty serves no purpose. I bought a warranty being told I could wait 4-6 weeks just to get a microwave replaced/ repaired when being told originally I could come in and replace the item in store if it didn’t work.

Depending on the item or protection plan you can fix it or replace it

It's insurance. if you're good to your stuff you'll probably never use it

The delivery was made with NO information of how I was to get the Geek service that I ordered. I called and they gave me an installation date for 2 weeks. Actually, it took about 3 weeks between delivery of the microwave oven and Geek Squad arrival. Their arrival was delayed twice. The oven was great, but the Geek Squad service was horrible.

No choice with everything never lasting long at all

Absolutely horrible online purchase. This was supposed to be the top tier used product in excellent condition. When I received it it was filthy dirty there was a dent on the back. The item has been discontinued so I could not exchange it for another one and had to return it.

Just pay the guarantee because the product look fragile

No issued with products so I haven’t used it. Probably should not have bought it in the first place.

I bought mainly for hubby and I will try tea because I always wanted one but it’s just okay

This microwave started humming and smoking less than 4 months from purchase date. Geek squad was no help. They just said to contact whirlpool. There is no point in buying the $49.99 geek squad service on a microwave.

Does the job … descent size for the price…. Is kinda loud

Neither good or bad, yet, as I have not used it. However, the coverage that comes if I need it is satisfactory. I hope not to need it!

Purchased for my new microwave, just in case I need it.

I purchased the 4 year warranty. My microwave died and had to be shipped somewhere to be repaired, replaced or refunded with an estimated 4 week wait. In meantime….NO microwave.

A sham and a shame. Currently returning an item and they only want to cover what I paid instead of the non discounted price. I was told I could return for full price under manufacture’s warranty and added 2 year service plan. Buttons stopped working on microwave.

Have not used this warranty yet hope not to some peace of mind with the protection