Customer Ratings & Reviews

This protection plan is so helpful. We bought our dishwasher 2 weeks before purchasing other items, and with this protection plan Best Buy came out and installed our dishwasher.

Adds piece of mind knowing that my electronics are fully protected.

It always pays for itself....trust me. It has saved us $$$$ a lot

The warranty comes with the product in case something happens

Geek squad service is always on the job. Easy to contact and get results. They are very patient to helping me.

Have had new washer, dryer and three TVs delivered and installed. Service was timely and excellent in all respects.

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

The agent was very helpful thank you my devices was with a big problem

this a good option because they fix or replace the item that is not good anymore

I’ve always buy the protection plan and it is at a decent price

I added the plan with the purchase of a microwave!

It is always a safe bet to have the additional protection, and you will hate it if you don't have it when something goes south, and you fail to buy it. ;)

Hopefully will never have to use this but I have the assurance if product stops working within 2 years, I have this to fall back on.

I don't usually get the protection plan, but I had a bad experience with my last microwave so I thought I had better get the plan just in case. I am hoping never to use it.

I've ordered these microwaves dozens of times for my offices and the order/delivery process has been great!

Many choices to use product for blending. Mixing etc...

The salesman was very helpful and the purchase went pretty fast considering covid 19 procedures. I just purchased this so I can't review it just yet but I will follow up later

Great service!!! I always buy it the extra protection.

I will never get Geek Squad protection again! I got the Geek Squad plan when I bought a microwave. I returned the microwave and received a refund. However, when the store gave me the refund they said that they could not give me a refund for the Geek Squad plan, because "you have to call Geek Squad to get a refund for that." The Assistant Store Manager was close by, and he confirmed that "that's the way it is in the system" and he could not do anything about it. I called Geek Squad the same day and eventually talked to a rep who said that I would get a refund for the plan in 7 to 10 days. It's been over a month, and no refund. Today I spent 45 minutes on a second call to Geek Squad Billing & Cancellations Dept. The rep said that she forwarded my request to another office and I "should" get a refund in 7-10 business days. So if you buy something with a Geek Squad plan, and return the item look out! You are dealing with two separate parts of the company that have apparently not integrated their computer systems. To get all of your money back you will have to spend a couple hours on the phone. Or, like many people who are pressed for time, just give up and contribute to Best Buy's profits while getting nothing for it.

Just get it for insurance. I’ve had plenty of appliances go out prematurely