Customer Ratings & Reviews

Always so helpful when I need them. Always make sure you leave satisfied!

Glad I got the warranty. You never know what will happen always great service.

Displans is a must have. It covers all the damage to your items and there is no household when trying to discuss issues about whether or not to keep the plan if it's not needed at time.

I usually don't buy additional insurance, but I like the Geek Squad protection as it's a simple and economic option. used it before (on an iPad cover) - and it was worth it.

Professional. Got protection on my new vacuum. Haven't had issues yet but dealt with Geek Squad before. They have been good and it's worth the extra money for the added protection.

I always buy geek squad protection on all of my purchases that are expensive would recommend

The service was good but the Microwave was not able to be repaired and I had to purchase another microwave.

I’d give 4 stars if the appointment process to repair my dryer wasn’t such a challenge. After 1 year of purchasing by Samsung dryer, my heating element went out. I contacted Geek Squad who got me an appointment the following week. However, the service repair vendor cancelled it the days before. Lots of back and forth to finally discover they didn’t service my area. Best Buy was unaware. They were able to send an alternate provider after several phone calls and by dryer was fixed in 20 mins. The warranty itself was a gem. GS customer service was great. Just some behind the scenes miscommunication about vendors and their service areas.

Hassle free for my protection plan. It was easy returned my appliance it stopped working. It was replaced with a new one.

Haven't had any issues so haven't had to use the warranty.

This provides excellent hassle-free warranty over and above the manufacturer warranty. They easily and without hassle replaced my microwave oven

These are my people love ❤️ them they are so helpful

The representative was very excellent patience understanding on my concerns on my microwave that i purchase.

For some reason, my microwaves broke every 2 years. Fortunately, the 2-YearStandar Geek Squad Protection covered it. The whole exchange process was smooth and easy.

Coffee maker is a good quality unit. Would recommend it.

The great protection plan that I have used many times with electronics failing. Very helpful people...

Have always renewed my subscription as I will never know when one of my devices will need professional attention. Have used this service several times and always with good results.

Kind , Patient and Professional with me. Thank you

Protection is always a great idea for the products that we live with today.

Great service by Geek Squad had to Speak with several people, but in the end they were