Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1520 reviews
(1,520 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad is cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable, and gives the consumer the confidence to use GEEK Squad.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Standard Geek Squad Protection it's always good to get protection
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad serviced my laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add Geek Squad to my purchases from Best Buy. Never an issue and they really take care of you!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thumbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always safe side , pay little for extra safety , great job
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Equipment broke down right after this warranty expire.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we bought the warranty because the previous model stopped opening easily and we had to return it. No questions asked, easy process.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this protection when I get any device.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best people for this job im verry thanful to have a geek squad proteccion thank you guys
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
microwave protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to protect my new microwave. hope i don't have to use it but peace of mind knowing i have back up!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Back up plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their there when you need them. Good to have a guy for when things stop working.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great I buy the protection on all my purchases. Nice to have a peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Service - Lacks Product Knowledge and Ethics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I always get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan and so should you! A wise investment for sure.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my product is working. This review is for the excellent exchange program I’ve used for other products.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You never know when it may be needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always recommended to purchase geek squad protection.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad gives excellent protection to my appliances I’m happy I purchased it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used extra protection before and it has been great.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Never have used the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give the protection services a perfect score, because I have never had to use it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ALWAYS BUY MY 2 YR. WARRANTY BECAUSE YOU NEVER KNOW WHEN THE PROCUCT GOES OUT THANK YOH BEST BUY
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used geek squad service on my washer and dryer for years
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
