Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1524 reviews
(1,524 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it and keeps my mind at bay. This way if something goes wrong they will fix it.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
microwave insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for a new item to have, just in case something goes wrong,
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like to have a peace of mind. So i purchased this.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Service - Lacks Product Knowledge and Ethics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad protection service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just for my appliance protection, getting this service makes me worry free
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the geek squad protection yet.. but I have in the past and they came in pretty clutch.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this service yet but my previous experience with geek squad has been great
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
the geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent came to my house and installed and told how to work it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always best to have extended warranty to protect your investments. Gives you peace of mind
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually get added protection, but for the price I couldn't turn it down!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The insurance is worth getting because things do break
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad supports!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad, always reassuring they have your back.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect sense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on previous issues with previous product, it made sense to purchase protection plan.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always glad to have this extra protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've never been disappointed to have the extra protection. It's very nice and 24/7 too!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My new LG refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I hope I won’t need this warranty, I feel get knowing I have this in my refrigerator
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately have not needed it but nice peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Resolved my issue promptly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wait time when I called was a bit long. I was told this was due to the storm that knocked out the Houston call center. After I spoke with the rep they scheduled a service appointment for repair.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone need to have one you will never know when you might need it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I purchased this protection because it gives me peace of mind
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy an electronic witbout beat buys inaurancr it is the best.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
