Customer Ratings & Reviews

Very good. Interesting to see. I’ll recommend it. Thanks.

Work pretty well. The microwave is not as powerful as I expected. I also wished it had buttons not just a dial.

always buy this just in case and its better to be safe than sorry.

Haven't used them for this product but i have used them for other products I've bought and they are fast and efficient

Have not had opportunity to use services, recent purchase.

The purchased protection gave me a necessary peace of mind.

Agent did a temporary set up because our new TV cabinet needed delivered. Agent returned when I called to advise the remote wasn't working. He determined our new sound bar was blocking the TV sensors. Also the new TV has a very TINY remote! Agent was able to program our 32" TV remote for our ease in operating the 65".

Geek squad is great little on high side compared to some other insurance but never had a problem with geek

Love them they work good and their Amazing love them and defiantly recommend

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

Protection is always key, keep safe and stay wary with this!

Helped fix our washer when it got broken post warranty - geek squad rocks

I like the fact that if anything goes wrong i can get a quick replacement.

Anytime we’ve ever had a problem with a product, the geek squad has been able to address the problem locate it find what needs to be fixed and fix it or else they simply replace it which they have done on many occasions for us. I’ll never buy another product without getting the geek squad protection even though it has become a little bit more expensive than previously.

Geek squad is the best thing to have to know that if anything go wrong, they are there to help you all the way

Highly recommend purchasing this warranty most of the time. Geeksquad has usually been a pleasure to work with over the years.

Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

Overall a good investment. I do recommend a protection plan for microwave ovens if you plan to use it regularly. However when the covered product failed there were some issues. The manager seemed unclear how the service plan worked. Tried to charge me for the difference in the price originally paid for the covered product, a microwave oven, and the current selling price, which of course had increased. After some "negotiating" the product was replaced without additional cost. One other thing of note is that the service plan does NOT transfer to replacement product. Don't buy more time than you think you'll need as it is wasted money. I thought I was good for four years since that is what I purchased. When the product failed after 15 months, I returned to Best Buy to have it repaired or replaced as promised. After getting the replacement I was told the 4-year service plan was null & void and I would have to purchase another service plan for the replacement product. I chose the 2-year plan this time as these microwaves generally fail within two years.