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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1507 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,507 reviews
  • Rated 5 out of 5 stars

    Microwave replaced in less than a day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last night our two-year-old microwave stopped heating, but by this evening we have a brand new replacement purchased with our refund. The Geek Squad protection is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - complete protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! You can’t get any better than this. A must add on to everything you purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve used it with no catches.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have karma with electronics. Our microwave stopped heating. (Still love the brand) I took it in and they returned my payment. I turned around and bought the same brand. Piece of cake to get it all handled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I’ve ever used. I am amazed by house well it heats up My food for a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gil and guy that help me need a raise. I'd give them a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection always worth it haven’t used it yet but have in past and I’ve had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had to use geek squad protection before and they are super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used them they have fixed every problem we’ve had very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet, but I love the peace of mind it provides when making larger purchases. We added this protection to everything we bought for our new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contacts add peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive coverage in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is -- simply put -- very very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has assembled my vacuums before I left the store. They didn't have to. They did so willingly and quickly. The people know their stuff, are friendly and go beyond the call of duty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel better if I get the geek squad protection. If something goes wrong I know I have someone to depend on. I have had to use a couple of them and the service is wonderful. Worth the money for sure.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection plan ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GSP whenever something is not working as expected, it's always replaced with no issues or problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its worth it. My last microwave went south and bc i had the extended warranty, i was able to purchase a new one since it was not able to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an open box Alienware laptop. When it was sold to me, the floor demo stuff was still on it. They wiped it clean within 45 minutes. It was as if I bought it brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on retainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! I have minimal technical skills. I can call them when it is convenient for me and get the help I need. I think a service contract with them is a fabulous investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs took care of me re: fridge. Helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for anything that could go wrong with your electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek'd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind to add this service to the microwave I just purchased. The benefits greatly outweight the little added cost for the extra protection.

    I would recommend this to a friend