Customer Ratings & Reviews

Great item would purchase on everything I purchase

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

The representative was very excellent patience understanding on my concerns on my microwave that i purchase.

Geek squad service is highly reliable for any merchandise

Im glad that they offer a protection plan at such a great price.

Hassle free for my protection plan. It was easy returned my appliance it stopped working. It was replaced with a new one.

Geek Squard is always on the ball and ready to serve!

I don't usually get the protection plan, but I had a bad experience with my last microwave so I thought I had better get the plan just in case. I am hoping never to use it.

I could not go in with my life without Warranty!!!

Happy with it so far has been a good plan store has

The salesman was very helpful and the purchase went pretty fast considering covid 19 procedures. I just purchased this so I can't review it just yet but I will follow up later

Decided I am no longer buying any products without a warranty

Great value and peace of mind if I ever need service. Greek squad rocks!

Haven't had to use it... but worth knowing I have it incase I need it

When you're buying an appliance, the peace of mind the Geek Squad gives is priceless.

I’d give 4 stars if the appointment process to repair my dryer wasn’t such a challenge. After 1 year of purchasing by Samsung dryer, my heating element went out. I contacted Geek Squad who got me an appointment the following week. However, the service repair vendor cancelled it the days before. Lots of back and forth to finally discover they didn’t service my area. Best Buy was unaware. They were able to send an alternate provider after several phone calls and by dryer was fixed in 20 mins. The warranty itself was a gem. GS customer service was great. Just some behind the scenes miscommunication about vendors and their service areas.

This provides excellent hassle-free warranty over and above the manufacturer warranty. They easily and without hassle replaced my microwave oven

I usually don't buy additional insurance, but I like the Geek Squad protection as it's a simple and economic option. used it before (on an iPad cover) - and it was worth it.

The peotection is very useful and helpful. It was the best way to protect my gadgets.

The quality of the product is great. I'm impressed.