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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1507 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,507 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast response when my new microwave wouldn’t come on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad covers you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix it or replace it, what else you need to know. There is fine print, but nothing too complicated or fishy. As long as you play by the rules, you will get it fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier recommendation of the protection plan was most helpful and was explained simply and precisely. Would totally recommend to protect your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Geek Squad always provides great help and support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support option is always good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to have this option from Best Buy for expensive household items, such as microwave. GEEK SQUAD will take care of item if it has malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is good to have for any electronics, especially for me, I use my computer alot, spills, can happen by accident, it's great protection, and it's worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have to use the warranty service the geek squad is fantastic. I don’t like buying warranties but in some cases it just makes sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Return Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning defective microwave was easy to process and obtain exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone need to have one because you may never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends to which BestBuy store you go...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best money you can invest is protection for your stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatful for the option of geek squad protection available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans they always work for me when I have an issue I either get it fixed or replaced worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. Help to fix problems. Explain fixes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan for Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my 1,1 cu. ft. Insignia Microwave, I also purchased the Geek Squad protection plan to cover ay problems with the microwave

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this geek squad, good service and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always proven to be a good idea! Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 4 year added warranty on our microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently when we buy anything for our house we have been added the extended warranties. We have recently brought a dishwasher, stove, 65” TV, riding lawn mower And this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for really god warranty for the price especially when Best Buy is so close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is a quality product that satisfies our home needs.

    I would recommend this to a friend