Customer Ratings & Reviews

it's good to have some kind of protection plan on your items. they cost to much money when trying to get it repair.

The workers do an amazing job fixing products when they break

I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement

Professional , knowledgeable and happy to help I trust them and they are there when I need them

Love knowing my stuff is protected by professionals who have always taken care of my stuff quickly and efficiently

At times, the Geek Squad protection plan is a great extended warranty. No hassle return policy

If you end up needing to use the geek squad protection for an item you purchased it is definitely worth the money.

Always helpful people, I wouldn’t recommend anyone else.

You must always but geek squad. I've not yet had to use it. I know that when I do need it I will not be disappointed.

Life happens, and when it does, you’ll be happy you got the Geek Squad Warranty! Always Get Geek Squad!

Life happens, and when it does, you’ll be happy you got the Geek Squad Warranty! Always Get Geek Squad!

its awesome and feel safe with this protection plan... i recomend paying extra

I always purchase a protection when I make a major purchase. Geek squad protection has always provided the repairs I’ve needed. Very friendly and convenient.

Recommended for any electrical appliances, never had issues claiming protection.

They're awesome great on time and and downright ready to fix and help in any way they can they pulled my butt out of a lot of trouble with my computer's love the geek

For any product that is worth more than 200$ I always put insurance on it. You never know what may happen and geek squad is the way to go if you need your items to be covered.

If yours devices is worth more of 300 dollars is better to buy this insurance

I like having the security of knowing if something happens to my purchase, the Geek Squad has my back. (I hope I never actually need to use the coverage...so far, so good.)

Very good, no problems so far will use this again,

Everything I buy with you turns out excellent Ilove