Customer Ratings & Reviews

Protection for the price is worth every penny on something we plan on using year around! Must add!

Geek Squad is the best warranty on the market. It excells in customer satisfaction.

If you want a quiet and economic air conditioner this would be your choice. Glad I bought it. Am going to purchase a little bigger one for a bigger room.

Highly recommend for your own peace of mind for any high value purchases

[Employee of bestbuy] Works as advertised just make sure you know the terms

Good price for the warranty have not needed to use it will update review if the warranty is ever needed.

Super efficient and reliable unit for cooling your space. Great features!

My puppy knocked over my new humidifier I got on sale. Went to get a new one no longer on sale and I got it for the sale price and the protection back on the new one. Then bought another humidifier with protection

Hopefully i will not have to use it but to have protection on your product is a mist theses days.

[Employee of bestbuy] GSP is fantastic, covers what I need and takes cover what's necessary. Unlike online protection plans that you have to submit a ticket and go through the whole process you can just bring your device into any Best Buy and get it taken care of immediately.

When you invest "My BEST BUY TOTAL", it gives you 24/7 Geek Squad support! The 70" TV in the bedroom became a bit "glitchy". TWO (2) days later, 2 Geek Squad men came over in the morning and put a Brand NEW Panel on the back of the TV, reconnected my soundbar, updated, total set up! Why would you spend even $20.00 without TOTAL coverage? For just a few dollars a month your purchases will be 100% covered! Kind of a 'no brainer'.

Geek Squad is the best protection out there! Hands down!

Cold isn’t the word when you turn this unit on! (Smiles) It works great and easy to install!

The agents went above and beyond in returning my AC. Actually, since my AC broke prior to my 2yr warranty they replaced it and paid me for taking off work for the repair. You cannot get better than that. Mario, thank you for your professionalism. I bought a 4yr warranty today. Go Geek Squad!!!

Always worth buying the Protection Plan. Best Buy never gives you a hassle on returns.

This team is the best of the best!! Amazing service and value.

Easy to get started and set up, works great on the lower level of our house, keeps it nice and cool. Not exactly quiet, but does keep the house cool.

Great machine! It keeps our room cool! It's quiet.

The agent helped my son with questions and solutions how to install something he needed on his computer. My son said he learned a lot from just watching how the agent did things and asking questions to make sure of how things worked. I wasn’t in room to ask as this was for my son to do for his computer but the agent did tell me how things were and he was very informative and helpful. He did not take very long in fixing the issues my son had and explained to him what to do or look for. Thank you all.

Because of the weight, I had help with setting this up. But, once in the window, it works really well. I have an apartment with an odd floor plan, about 520 sq ft. It's cooling it all - using the ceiling fans in the kitchen and my bedroom to help circulate air. The features are great and easy to use - air clean is great this time of year with allergies! Remote temperature sensor is another one I didn't know came with it, but what a gem! I take the remote with me into the bedroom and the air conditioner responds to that room's temp, not just the living room it's in! I highly recommend this air conditioner. Mine is the 10,000 btu unit because of the square footage and floor plan of my place.