Customer Ratings & Reviews

You can’t beat the monthly price!no other insurance will cover for less

I havent had to use the geek squad yet bit im glad i have it just in case.

Easy to set up. Took me like 10 minutes. Cold air. Love it so much

I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement

The Greek squad is awesome and I would recommend that everyone should be on it.

2yrs of almost contant use it still going strong. Would buy again.

I highly recommend Geek Squad for all your high tech products.

We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

Good quality. Cooled my room in just a few minutes. Thank you for the service.

Geek squad is great they help with everything when your in trouble with your product they go out of their way to help i always buy geek squad protection they have your back 100% my microwave died they replaced immediately my washer got messed up they fixed it geek squad makes house calls too geek squad rocks

They always help and make people feel secured and protected

When the product broke down, Geek Squad actually gave me a gift card worth of the product value. Hence I ordered something new with some additional dollars.

Great everybody was helpfully and didn’t have a problem in store

Easy to use and transport. A dependable part of my power point presentations on the road.

I’ve used geek squad before and they are amazing at repairing and fast service !!! Love love them

We got it in couple of days dud not set ut up yet ……..

Always a smart purchase for the warranty , you never know till you need it. Thanks

Works great and was easy to setup. Blows really cold air.

We are very pleased with the Geek squad the customer service has been great to work with.