Customer Ratings & Reviews

Great service, technicians were very thorough. Will look forward to purchasing another ac.

these people really know their business... they are professional and nice, caring, courteous and smart... i want my sister to date a member

Skeptical at first but after daily usage i had no regrets.

The warranty is very important in purchasing many appliances and price is affordable.

I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement

it's good to have some kind of protection plan on your items. they cost to much money when trying to get it repair.

Always good to have Geek Squad for your electronics and appliances for piece of mind if nothing else.

Love knowing my stuff is protected by professionals who have always taken care of my stuff quickly and efficiently

If you end up needing to use the geek squad protection for an item you purchased it is definitely worth the money.

Geek Squad helped get your tech up and running, love it

Good good good good good good good good good good good

Professional , knowledgeable and happy to help I trust them and they are there when I need them

For any product that is worth more than 200$ I always put insurance on it. You never know what may happen and geek squad is the way to go if you need your items to be covered.

I always purchase a protection when I make a major purchase. Geek squad protection has always provided the repairs I’ve needed. Very friendly and convenient.

They're awesome great on time and and downright ready to fix and help in any way they can they pulled my butt out of a lot of trouble with my computer's love the geek

At times, the Geek Squad protection plan is a great extended warranty. No hassle return policy

I like having the security of knowing if something happens to my purchase, the Geek Squad has my back. (I hope I never actually need to use the coverage...so far, so good.)

Geek squad is always helpful. I get it with my every purchase.

You must always but geek squad. I've not yet had to use it. I know that when I do need it I will not be disappointed.

It is very good the product works well I recommend it