Customer Ratings & Reviews

I purchased my air conditioner on April 12 of 2023. The unit had a 1 year warranty. I also purchased the Geek Squad 2 year extended warranty which says they cover your product AFTER the manufacture warranty. Now i come home today and my ac has stopped working i called to get it warrantied and am told i no longer have a warranty that it expired in April of 2025. I informed them they were wrong then they tell me the first year of my extended warranty runs concurrent with the manufacture warranty. So now they are refusing to honor what is written on their website. I have taken screen shots of what is on there and will be reaching out to an attorney to get this fixed since this is a deceptive practice.

Always recommend the geek squad warranties for any product

I always get the Geek Squad coverage from B.B. They’ve never let me down & are super helpful, even over the phone.

Purchased it to protect 2nd.air conditioner I purchased.

I always get the protection plan when I make a purchase at Best Buy. If anything happens I can always call Greek Squad. It comes in handy.

The pretty much can answer any quetion and fix anything

Quick response is very nice I’ll get the job done on time

Always get the insurance, if they can’t fix something they will replace it!

GEEK SQUAD WARRANTIES ARE WELL WORTH IT. Get worry free ownership with Geek Quad warranty

I loved the the service I received when I bought my Air Conditioner

Very nice product to have!! Works perfectly fine!!

Whenever I make a large purchase I get the protection. It has always worked out well when I’ve had a problem

purchased for the piece of mind that I have the GeeK Squad in my corner!!

Can't put a price on peace of mind, and that's what you get with Geek Squad Protection

Although I haven't used the protection plan for my portable air conditioner I have used the Geek Squad protection plan for other purchases and it has always been good and easy to use.

I haven’t used it for the product but I’ve always been satisfied with it on other products.

Great protection allows you to feel comfortable if anything were to go wrong with your item

So far I haven’t had to use it but the good news isn’t I haven’t had to use it!

It's helpful to have the Geek Squad to be there when you need them

Great deal for protecting your air conditioner yes