Customer Ratings & Reviews

Good this is help if something happens to my purchased products

Protection plan is always a good idea. Always get it, and recommend it

I haven't had to use it yet. But if i need to it will come in handy.

It's an okay product. The old one I had was only 150 Sq and 5000. Just installed it. Hopefully this keeps us cool during this crazy heat.

It has been working really well and it gets the entire cold.

Haven't used them yet, good to have when necessary

So far so good have not had to use them but will if I need too.

IT,S GOOD TO HAVE PIECE OF MIND FROM THE GEEK SQUAD

If you need anything done this motivates them to expedite

Tbh idk about geek squad to write a review I haven't needed them and hopefully I hope not to have to.

it would have been a great protection plan, but due to my first a/c i got with it, the a/c after about 5 months started not wanting to cool down. i used my protection to try to fix it at the capital mall bestbuy, only to find out that they dont fix a/c's but they didn't have a replacements for mine either or any a/c's in store. so they refund me my money just for the a/c and told me to order another a/c through them online. so i thought i still have my protection plan and can use it for my new a/c i just paid for since i didn't get my money back for the protection. so all other words in out $70+ for a plan that was barely used plus they were not help at all. i will never pay for geek squad ever again and this will be the last time i will buy anything from bestbuy ever again.

Have had it in the past on previous phones. Great product to have.

Absolutely horrible service. Geek squad protection was a waste of time. My air conditioner is not working during a heat wave and instead of fixing it, they want me to drop it off, send it out for service, and then get it back…. In three weeks! Mind you, when we got the protection plan this was not relayed and when i made the service appointment, this was not told to me. Ill never get an appliance or protection plan with best buy again!

Dehumidifier crapped out just after 15 days. Purchased 2-Year Standard Geek Squad Protection thinking it would provide peace of mind and a replacement if something went wrong. I thought wrong and all this provided was a store credit for the cost of the item and I'm out the money spent on 2-Year Standard Geek Squad Protection. Best Buy has really gone down hill and it's sad.

Hmm … I know they want to fix it before they replace it I would figured they would would just replace as it is a warranty … not happy with answering to much questions ….

I bought this 2 year Protection but my product has been so great there was no need to ever use it . So I would say I’m lucky that my equipment is not faulty but not everybody is lucky so buy for just Incase

I mean it's I geek squad service doesn't make sense to me why I have to write a review for every single item I buy for geek squad service it's the same for everything.

Manufacture gives 1year, extended it 2 more and is now coverd with better coverage that does not take as long If a problem accure. I will have someone come out to me rather then me send it out.

It malfunctioned 4 months later and never got a replacement because the insurance i paid for wasnt replying to my pleadings and bestbuy customer service was really bad. Till this day.

I would probably rate this protection higher, but I've only had the refrigerator for a month