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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,014 reviews
  • Rated 5 out of 5 stars

    Room Air Conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent room is cooled off immediately. Used to be hottest room on second floor now is the coolest.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great people !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man everytime the geeks help me I feel genuinely taken care of acknowledged and that makes my experience great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to service my fridge promptly and on time. The tech new exactly what was wrong and fixed it right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 or 5 year protection plans are the best. Why not be extra cautious? The manufacturers warranty expires in 1 or 2 years. I plan on using my appliances and devices for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you feel protected?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your expensive appliances. We carry Geek Squad protection on all major appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave Best Buy without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for my AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan when I have any doubts about the longevity of the product. Things work well when you buy it but never know what happens in a year or two. Best Buy does a great job in providing the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad troubleshoot my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and troubleshoot my team. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in terms of quality and results, they work day in day out. Customer retention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75"tv is on a fireplace stand. My grandson in law put it on my standmy grandson in law installed it for me

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    No install just drop off

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a fast delivery and we add geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's warranty plan. It can be a little pricey depending on your purchase but it's great to have the peace of mind that if any was to happened to the product, it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'll let you know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at this time. Haven't had used the qeek squad yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my electronics insured but hardly ever use the insurance, usually there’s always a deductible but with geek squad it was completely free when my AC broke down I got a gift card with the amount I bought it for and got another one very simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a good protection plan woth anythi g electronic you buy for comfort and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy when need be. Recommended every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with geeksquad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geeksquad protection plan for all my electronics. Other than the wait time frame for items sent to the repair warehouse, my products have been repaired or replaced for having this protection plan...Haven't had to use it for my AC or current TV yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped get AC quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in Handy because our window unit AC went out. It was replaced immediately!

    I would recommend this to a friend