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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,014 reviews
  • Rated 5 out of 5 stars

    Best extra product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek square protection with worth every penny. Everything I purchase I cover with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only needed to bring simple things in, but so far no problem and I appreciate the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful with my issue I had with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yayy Geeks Squad, I haven't had to use you yet, but it's nice to know you're there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have this service the techs are acknowledgable and they know what they are doing, insurance on devices and appliances is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re place my air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace my air conditioner under warranty and very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems more valuable to purchase an extended warranty at a small fraction of the cost than it is to purchase the item again at full price for any issues that might have occurred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There customer service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet but I’ve been with my daughter when they came out to there home. They were amazing and that they Only reason I purchased the plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a piece of mind that if your expensive item like our portable AC has any issues they are there to help. Hopefully we never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a promise to myself that i would never again buy any electronics without getting protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To replace to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens, you can replace it And get another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet luckily. But always get insurance on your electronics. Your one poorly manufactured piece from it not powering on or functioning properly. Save the heartache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in getting my air conditioning unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price for for Big assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. But for the small price. But I don't have to worries if it breaks the first few years. Small price for for Big assurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a warranty so if something were to happen you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urge a geek squad for all your purchases to ensure any issues that may come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to make always. You do have to jump through a few hoops, in the end it's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for portable ac insignia.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I have not needed to use it but I do think the warranty should be longer for larger appliances such as portable ac.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. Get it on all my products and it’s great to have on my devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    comfort

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy about this protection. Will allow me some comfort.

    I would recommend this to a friend