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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,014 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any trouble with my products but I do have a 2 year warranty and it always does come in handy in case something were to happen and that’s when these guys come in handy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've never been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been disappointed that I purchased Geek Squad Service. More often than not they simply have me exchange my broken item for a brand new item and solve most problems with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement or trouble shooting is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent and I purchase it on my items that I buy. I have had a laptop and a TV they have replaced for me in the last 12 years and it was a great service worth more than I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At first I didn’t want this additional cost...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t want this additional commitment but when I can’t figure out the technology, I can bring my item to trustworthy and knowledgeable professionals for tune up or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little bit of insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done right by me in the past. Would recommend you get it on your more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very very good recommend them, I always buy them to be safer in case they have any fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is knowledgeable and friendly. Good to have support when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the best service. Geek squad always provide the best insurance for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cualete and very useful.and blends very good and those not take to much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cool. It take time to lower the temperature but is still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely the best product and everybody should buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have on electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t used this and plan not to but but it’s always good to have just in case anything goes wrong on your end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Club of All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for many years. The Geek Squad has gotten me out of many difficult situations. I don't ever plan on being without my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my computer it was so nice to have them be able to remotely log in and fix what needed to fixed with out having to leave my home.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    AMAZING!!! Its be a life saver during winter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped with my sinuses stay moist and not drying out do to the extreme cold. 10/10 definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-year standard Geek Squad Protection has proved to be very helpful to me for the products I needed to repair. Squad told me what needed to be fixed and I was pleased with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option to have for installing items you may not be comfortable with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in the Geek Squad, You will not regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a Can’t go wrong investment. Every time I needed them even during the height of the Pandemic Best Buy was there for Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us with a New TV, Cell Phone and AIr condit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy, the best all around store in the USA and Worldwide! Love you BB!!!

    I would recommend this to a friend