Customer Ratings & Reviews

Peace of mind to include it especially with the purchase of items with anticipated long term usage

Great protection for a good price. I always get the Geek Squad protection plan on my big purchases. that way I know it will be taken care of if I have any problem.

I assume that geek squad will do a great job if any issues arise

Great service on time did a amazing job installing the dryer and washer

Banger of service it’s always reliable and easy to use.

Great if you have that protection plan for 2 years.

My son has a heart problem. This watch keeps his heart rate for him. Peace of mind, is priceless!

We recently had to use our protection plan and they replaced our item with no problems.

I really reeally would recommend to everyone! really great product and easy to install

I can sleep without worries now. I know my product are safe with this warranty.

I had the air conditioning for abt 8 weeks and I love it.

Do Not Buy. Model: LG 10,000, LW1017ERSM. This thing would not cool your house/room on a 65 degree day. Not what the old LG window air conditioners were. I will take back IF I can find something better. This is a waste of money. Vent does not close, so it brings in hot air constantly. I have it on 66 and not a bit of cool air. AC cools by taking humidity out of air. I run a humidifier on timer. Swamp coolers cool buy putting moisture into the air. Look else where and let me know. I did not use Geek Squad so my answer is fake.

I'm furious I order an AC unit it's still saying available for pick up today but when I call customer service they are saying not possible. I ordered it because I could pick it up today. Now I have to go another day with no AC in the Tucson heat. I'm so angry I waited on hold for 2 hours and was passed around on top of it.

This is a pretty disappointing AC unit; far louder than expected, like bordering on uncomfortable loud. Takes forever to cool off my kitchen, which it is rated for in terms of square footage. And when it does finally cool down, it doesn't stay cool for long because the interior coils are either defective or are poorly designed and consistently ice up, so much so that it severely effects the performance and further increases the sound level. I absolutely cannot recommend this air conditioner to anyone, do not buy it!

Leaked on the floor & drains water so fast if you dont empty whatever your using to drain it every few hours, you will flood your room unless you can find a way to have the short drain house hang out the window, also this A/C for almost $500 its only an 8000BTU & it has a difficult time cooling down a big room.

ALL THE REVIEWS ARE FOR THE ENTIRE STORE NOT FROM THIS PRODUCT! ALSO MOST ARE FROM GEEK SQUAD REPAIRS OR WARRANTY. NOTHING TO DO WITH ITEM WE ARE LOOKING AT SO BUYER BEWARE! SHAME ON YOU BB.