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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1032 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,032 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for it self the first time you need it, it's worth getting on some electronics that you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to add protection on my material I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with my products. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, very fast. No questions. Ask everything that's resolved fast, easy, very happy, customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted one I put my books on it light weight

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great people !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man everytime the geeks help me I feel genuinely taken care of acknowledged and that makes my experience great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room Air Conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent room is cooled off immediately. Used to be hottest room on second floor now is the coolest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my home entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my home entertainment system quickly and minimal wires showing I just love GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service they are very friendly excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Geek Squad! Best protection you could have. Always very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way things are made these days you need warrenty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not very impressive. Years ago, I had Best Buy install an expensive TV and stereo. One of the stereo components did not work and they refused to go to a nearby Best Buy and exchange it. They said I would have to schedule another installation. I was very busy and when I called to reschedule they said I waited too long and they refused any exchange or refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems more valuable to purchase an extended warranty at a small fraction of the cost than it is to purchase the item again at full price for any issues that might have occurred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a subscription hard to rate when you don’t use which is a good thing I suppose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do you feel protected?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your expensive appliances. We carry Geek Squad protection on all major appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 or 5 year protection plans are the best. Why not be extra cautious? The manufacturers warranty expires in 1 or 2 years. I plan on using my appliances and devices for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75"tv is on a fireplace stand. My grandson in law put it on my standmy grandson in law installed it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have this service the techs are acknowledgable and they know what they are doing, insurance on devices and appliances is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet luckily. But always get insurance on your electronics. Your one poorly manufactured piece from it not powering on or functioning properly. Save the heartache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement or trouble shooting is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent and I purchase it on my items that I buy. I have had a laptop and a TV they have replaced for me in the last 12 years and it was a great service worth more than I paid for it.

    I would recommend this to a friend