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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1032 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,032 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind. I get it now since I had to use it when my tv quit. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties are fairly comprehensive would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and great service if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty if you ever need it. Recommend this on all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection. Used their service on my tv and had no problem with them coming out and fixing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't honor warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my air conditioner on April 12 of 2023. The unit had a 1 year warranty. I also purchased the Geek Squad 2 year extended warranty which says they cover your product AFTER the manufacture warranty. Now i come home today and my ac has stopped working i called to get it warrantied and am told i no longer have a warranty that it expired in April of 2025. I informed them they were wrong then they tell me the first year of my extended warranty runs concurrent with the manufacture warranty. So now they are refusing to honor what is written on their website. I have taken screen shots of what is on there and will be reaching out to an attorney to get this fixed since this is a deceptive practice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ac unit. Works great. Cools my garage with ease.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Phenomenal service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Luke was able to get my portable air conditioner fixed and taken care of.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best GSP, easy excahnge with no hassle because its a accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept my computer for 2 days, did a virus check, updated files and other systems only they knew needed to be done. It is up and running as I write.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wonderful air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my brand new ac it cools my whole living room kitchen and hall way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan for all of my items. Its the sfaest way to guarantee that if something breaks it will be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To replace to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens, you can replace it And get another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always be prepared to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to always have handy, I’ve yet to use but better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product makes nices green juices Carrots and beets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replace with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I had a problem with my purchase. Geek Squad replaced my purchase with no hesitation. Fast, Quick, Easy...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes to your tech needs by far great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this warranty. I always get this for the big appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan especially when you use the product more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but $40 was cheap enough to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great having geek squads protection. Always great ful to have this!

    I would recommend this to a friend