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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1032 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,032 reviews
  • Rated 5 out of 5 stars

    Always great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are professional and courtesy. They are very effeicent and always solve my issues. Over all great service. I will always be a repeat customer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad services great always have been, and always will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I always get the geek squad protection with all my best buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranry!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It will foever be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item to get whit any purchased of importance like a tv or console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warranty for all electronics home and auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have ! You can even use for products not purchased from Best Buy . Home , auto whatever whenever geek squad will cover !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they were so helpful when I took my room air conditioner back n and were kind to me a65 year old women

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to know the AC is covered in the event the unexpected happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option to have for installing items you may not be comfortable with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome a/c for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love that it cycles just like central air unit does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, you can't go wrong with that, thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to ise the warranty as of yet. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace your broken one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for when the kid stomps or smashes device, full replacement on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a little additional insurance for our technological products we bought. Never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far myself personally I haven't had to use geek squad but my recently purchased laptop was reset by them and it works amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you a lest expect it anything happens just bring it in and they will give u a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the platinum company in the service industry, your product's guarantees are useless without the Geek squad to back it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good insurance for clumsy people like me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant really rate it as I have not had the chance to use it. Good to know if we need it we have protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    My air aconditinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More or less, but I don’t have much to add to my community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased this extended warranty. Since any thing with electrical components seem to go out first. It makes sense getting it.

    I would recommend this to a friend