Customer Ratings & Reviews

I considered it to be a good investment to back up the over $250 purchase . I didn’t use a CC with insurance .

Yes geek squad yes! AmZing yes yes yes yes yes yes yes I life you guys

Great to have especially for an expensive product. Love having that layer of security.

Less then 2 years a airconditioner started throwing out hot air. Best Buy technician said there was nothing wrong with it that is was quote “old”. Called BestBuy again to have it fixed and they literally never showed for the appointment after I called just to make sure a technician was coming. They made sure that the technician was coming but never did. Put me throw hoops to speak to a manager and never got to speak to one. Returned the airconditioner today for a less btu model and ended up pay 100+ more. Best Buy is truly horrible!

i have use geek squad in the past. i highly recommend their service if you have no knowledge on the equipment, technology.

always helpful bring it in and you have answers. Always pleasant experience.

Its good to know they'll have your back if something happens

The agents made my transaction easy when I needed to return or replace an item

Have always had good service at the Geek Squad desk. I always get the plan now.

They are good and have seen the responding immediately

Great AC throws out good air and easy installment.

I always buy the protection plan on everything I buy at Best Buy. They fix things in a timely fashion at no cost.

I only can tell you best customer service out here

Even though I haven’t needed to use the service it’s a piece of mind knowing I purchased it just in case

Nice to have added protection for any future issues that may arise

Excellent protection for any products. Don't leave home without it.

I get it on all of my purchases. It is nice to have the add protection.

Great product protection for a limted time perfect

Great Product would recommend it to everyone reasonable price too

very reliable will always recommend them to family