Customer Ratings & Reviews

Easy to get started and set up, works great on the lower level of our house, keeps it nice and cool. Not exactly quiet, but does keep the house cool.

I don't have to worry because my product is protected

I punched the protection in case of a problem with my laptop. So far I have not had to use it.

It’s worth it because for the most part I can exchange it for the same one and only have to pay for the warranty instead of buy the whole thing.

I would never go without GeeK squad protection. They’re always there when I need them. I’ve had it for years.

Great service! Highly recommend adding to your purchase!

GSP is fantastic, covers what I need and takes cover what's necessary. Unlike online protection plans that you have to submit a ticket and go through the whole process you can just bring your device into any Best Buy and get it taken care of immediately.

I always get it because you never know when or if you’ll need it

The agents went above and beyond in returning my AC. Actually, since my AC broke prior to my 2yr warranty they replaced it and paid me for taking off work for the repair. You cannot get better than that. Mario, thank you for your professionalism. I bought a 4yr warranty today. Go Geek Squad!!!

I love the geek squad service. It gives me peace of mind when I purchase items at Best Buy. In fact, I now buy all my appliances, speakers and tv’s at Best Buy.

Haven’t had to use yet but glad I purchased. To be continued…

GEEK SQUAD IS #1 ALWAYS INVEST IN GEEEK SQUAD! YOU CAN NEVER GO WRONG!

When you invest "My BEST BUY TOTAL", it gives you 24/7 Geek Squad support! The 70" TV in the bedroom became a bit "glitchy". TWO (2) days later, 2 Geek Squad men came over in the morning and put a Brand NEW Panel on the back of the TV, reconnected my soundbar, updated, total set up! Why would you spend even $20.00 without TOTAL coverage? For just a few dollars a month your purchases will be 100% covered! Kind of a 'no brainer'.

The agents set up and installed my unit in under 30 minutes. Made sure everything worked before leaving

I love having the peace of mind that if something goes array on my tv and Air-conditioning that i can call them up and if will be fixed.

We got the Geek Squad Plan just in case we will need it. So far we haven’t needed it yet. That’s why my rating is so high. Will change it if we have any issues.

I love Geek Squad because they are able to help with the product you are having issue and able to solve your problem.

The Squad is top tier and mind easing! Be sure to get it!

I don’t always purchase the geek squad coverage, but in this case, I thought it would be beneficial. I have not had to use it, but I’m happy to have it knowing that if anything should happen I’m covered.

Agents have done great service in the past especially on my iPhone.