Customer Ratings & Reviews

[Employee of bestbuy] Man everytime the geeks help me I feel genuinely taken care of acknowledged and that makes my experience great!

people don't understand how fine is have geek squad service is y=the best because anything happen to your device their going to solve the problem believe me. I testified because my experience

Great everybody was helpfully and didn’t have a problem in store

I must admit I was a bit reticent at first but I am glad that I purchased Best Buy's protection. Any issue I have had with ANY of my devices was addressed to my satisfaction without stress. I have also purchased Epson's protection and I wouldn't recommend it.

They always help and make people feel secured and protected

It’s great!! My two bedroom apartment feels like the ice age!! Just how I like it

I am so satisfied by this company. this is the reason I do not buy products anywhere else. Just Best Buy and Geek Squad.

Always good to have extra protection on a purchase, makes me feel secure.

This really helps everyone needs to get a plan for their own comfort.

Always get the protection plan when I have any doubts about the longevity of the product. Things work well when you buy it but never know what happens in a year or two. Best Buy does a great job in providing the insurance.

Works great and was easy to setup. Blows really cold air.

It's still working. A/Cs nowadays break so easily. my last A/C didn't last two summers. So I got protection plan on this one.

Always purchase the protection plan. I have used these plans in the past and the service from Best Buy was excellent. AAA+++

Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

We got it in couple of days dud not set ut up yet ……..

Nice service and support for all your products and easy to use

I always get my electronics insured but hardly ever use the insurance, usually there’s always a deductible but with geek squad it was completely free when my AC broke down I got a gift card with the amount I bought it for and got another one very simple process

I haven't had to use it yet because the products are usually really good

I have always purchased the geeksquad protection plan for all my electronics. Other than the wait time frame for items sent to the repair warehouse, my products have been repaired or replaced for having this protection plan...Haven't had to use it for my AC or current TV yet