Customer Ratings & Reviews

No complaints at this time. Haven't had used the qeek squad yet.

I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement

I purchased the 2-Year Standard Geek Squad Protection -LAN because it's very hot in Las Vegs and equally hot in my son's bedroom. I know with the Geek Squad I will be protected if the unit fails.

[Employee of bestbuy] First time i buy it but just in case im covered if needed.

Great to always have handy, I’ve yet to use but better safe than sorry

I cant really rate it as I have not had the chance to use it. Good to know if we need it we have protection.

Geek Squad service is the platinum company in the service industry, your product's guarantees are useless without the Geek squad to back it up.

Yes they were so helpful when I took my room air conditioner back n and were kind to me a65 year old women

Always get a protection plan especially when you use the product more often.

It's an awesome product makes nices green juices Carrots and beets

So far myself personally I haven't had to use geek squad but my recently purchased laptop was reset by them and it works amazing

This was just a little additional insurance for our technological products we bought. Never know when you might need it.

Happy I purchased this extended warranty. Since any thing with electrical components seem to go out first. It makes sense getting it.

Love having this warranty. I always get this for the big appliances.

Always great having geek squads protection. Always great ful to have this!

Have not had to use it but $40 was cheap enough to get the protection.

Warranties are great here. They are able to locate your plan with the purchase information in the event you forget where the receipt and info is.

Geek squad comes to your tech needs by far great service.

Great I always get the geek squad protection with all my best buy purchases

Once again I bought Geek squad protection for most of my small kitchen appliances so I have a great experience on repairs if ever needed.