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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,029 reviews
  • Rated 3 out of 5 stars

    Geek squad resolved my issues with my ac window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep was fast and courtesy when i had to return my ac unit that quit working after 3 days of purchasing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price. I always get the protection plan on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is very fast, and the people very helpful and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just leaks sometimes. Not too hard to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want peace of mind and excellent service, then get this Gee Squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime I have needed a repair or service it was easy and problem solved or item replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat screen TV is the only thing that I don't buy a protection plan on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television very safely and quicker than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help there there to help I been with them a long time they been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extra warrenty for my ac unit just in case my unit goes bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy warranty they always take care of customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for my headphones which gives me peace to know that I can have it replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have for some items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet when i do i'll be sure to give a review on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get service plan. No more worries. Get good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to calls, they will come in home to fix product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems when it's time for geek to exchange or refund me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have that protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! You will never know when you will need it unless something happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Always there when you have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection at a great value pays for it's self time and time again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the AC box I bought there's already a 2years warranty for half of the get squad's insurance...it wasn't mentioned when I bought the AC...always ask them just to make sure if he item u purchasing offers they're own insurance.

    No, I would not recommend this to a friend