Customer Ratings & Reviews

getting this pretty much gives you 2 years returnable window... so my a/c I got this for wasn't getting the temp down after 10 months or so... BB said they don't repair these but just replace it... so they replaced it...!

I have been a member for many years. The Geek Squad has gotten me out of many difficult situations. I don't ever plan on being without my membership.

Geek Squad Protection is a no brainer for me. The manufacturer's warranty is great, but the additional coverage I get with Geek Squad makes me feel a lot more secure with my purchase at Best Buy. I can't think of a reason not to get it!

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

I HAVE USED THE GEEK SQUAD WARRANTY I HIGHLY RECOMMEND IT. ALL MY TV'S, Portable AC and more.

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geek square protection with worth every penny. Everything I purchase I cover with it.

I made a promise to myself that i would never again buy any electronics without getting protection.

[Employee of bestbuy] Agent Luke was able to get my portable air conditioner fixed and taken care of.

A geeksquad protection is a absolute must when buying any BestBuy product. It gives you peace of mind not having to repurchase a item that goes bad. Definitely recommended to buy.

[Employee of bestbuy] Overall the best GSP, easy excahnge with no hassle because its a accidental plan

Comes in Handy because our window unit AC went out. It was replaced immediately!

They came to service my fridge promptly and on time. The tech new exactly what was wrong and fixed it right away.

Yayy Geeks Squad, I haven't had to use you yet, but it's nice to know you're there!

Best decision to make always. You do have to jump through a few hoops, in the end it's worth it.

The Geek Squad is a Can’t go wrong investment. Every time I needed them even during the height of the Pandemic Best Buy was there for Me

The installers were not very impressive. Years ago, I had Best Buy install an expensive TV and stereo. One of the stereo components did not work and they refused to go to a nearby Best Buy and exchange it. They said I would have to schedule another installation. I was very busy and when I called to reschedule they said I waited too long and they refused any exchange or refund.

Agent was really nice and took my appliance and replaced it with a new one unfortunately didn’t have same appliance on stock but gave me different options.

Always good to get. The crew is fast and efficient.

Provides a piece of mind that if your expensive item like our portable AC has any issues they are there to help. Hopefully we never need to use the service.