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Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,390 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my problem fast they are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased Geek Squad service. It gives us ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many different extended warranties in the past, none of which have had the level of service Geek Squad has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure with your purchases with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, but always feel more secure with my purchases when I add this. I do recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, it's always in your best interest to purchase a Replacement Plan for your newly purchased products!! My experience with Geek Squad has always been the greatest!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad because I had a problem with a previous item and called them and I received a quick resolution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our drive with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when dealing with electronics. Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have the Geek Squad for my protection on all my components for the next 2 years and then when I renew it again. I will never be without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on Having the peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I feel safe knwoing that my chromecast is now covered for 4 years, phew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to go in and get assistance and my laptop being repaired along with receiving information that makes my life easier with the laptop. I only dislike is when they must keep my laptop overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Good price would get again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squard Protection Plan whether I need it or not better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes yes yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously hope I will not need their services for the next 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the geek squad backing up my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay, yes, okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, it's great if you use it, but if not it's nice peace of mind and support should you ever find yourself in need for it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Forever Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad service. If I have a problem with any technology, I can schedule an appointment and they always provide 100% quality service.

    I would recommend this to a friend