Customer Ratings & Reviews

Geek squad is great always helpful no problems especially when I don’t know what to do

always purchase protection plan with the squad, never had a issue with any product that went bad, squad always came out to see if it can be repaired if, not I was given a new and upgraded product no extra cost

Always a great deal and good idea to get and know first hand you are definately protected on your purchase with Bestbuy!! I highly highly definately always recommend this!!

Our original Firestick only can’t with a 2 year Geek Squad warranty, but died after 2 1/2 years. Our new Firestick allowed for a 4 year warranty, so we purchased it in case the new one dies in 2 - 3 years again.

always easy to use, store credit for a new one is the best ease of mind

Great option for peace of mind. Returns made easy.

Have to get the protection for all my electronics with all the kids in my household. Geek squad always delivers. A must have if you have alot of electronics and kids.

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

I'm glad I have this extended warranty on my Fire Stick because my last one broke after about a year and a half.

There technicians do tried to do the best of their knowledge to do repairs on the computer products. As everybody knows, no one person can know everything as far as repairs, but didn't try to do their best

Mostly I take these on big ticket items only had to use twice though.

I break stuff all the time because I’m a clutz. I got the extra protection for my Google chrome remote just in case if I somehow break it or malfunctions. You can’t always rely on technology so insurance helps.

I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

Always pleasant to deal with and always there to help me no matter how large or small the problem. Everyone needs this program! It's worth the money many times over.

I wouldnt buy any electronic product without it. So easy peazy. And great piece of mind. The support people are super friendly and it is easy making an appointment to talk to them. Definitely a must.

I am happy I got it. I am happy go to a four year warranty because a lot of places dont and if they do, it’s not that much

For the price, protecting your merchandise for 2 years is the way to go!!

The agents installed our TV and sound bar and I have used the service for work on my laptop. Everyone over phone and in store has been professional, knowledgeable, and friendly. Highly recommend the Geek Squad.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.