Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,392 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The product is great i really enjoy using it and making my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plans anywhere. I always get them for whatever I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to go in and get assistance and my laptop being repaired along with receiving information that makes my life easier with the laptop. I only dislike is when they must keep my laptop overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always be prepared

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get 4 years coverage. Always count on best buy to cover me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased Geek Squad service. It gives us ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an extended warranty. Does what it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay, yes, okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, it's great if you use it, but if not it's nice peace of mind and support should you ever find yourself in need for it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I feel safe knwoing that my chromecast is now covered for 4 years, phew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes yes yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my problem fast they are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever Grateful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad service. If I have a problem with any technology, I can schedule an appointment and they always provide 100% quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our drive with no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when dealing with electronics. Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pays to get protection when purchasing electronics. I learned that the hard way. Hopefully I won’t have to use it so with that being said, I feel protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Geek Squad protection plans over the years and the protection, combined with the techs who work at Best Buy, have served me beautifully. I am not a tech and I would be lost without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to go with the product for peace of mind just in case it stops working but I really doubt it will.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad because I had a problem with a previous item and called them and I received a quick resolution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squard Protection Plan whether I need it or not better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service always has been tops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad coverage for many years and have always found it to be tops. The Geeks coming to my home have all been knowledgeable, have functioned efficiently and have resolved all problems to my satisfaction.

    I would recommend this to a friend